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Terms and Conditions

• Gap, Old Navy, Banana Republic and Athleta eGift Cards are issued by and represent an obligation of Direct Consumer Services (“DCS”).
• The eGiftCard may be redeemed for merchandise at any Gap, Old Navy, Banana Republic and, Athleta location, including Outlet and Factory stores.
• The eGiftCard may also be redeemed online for merchandise at gap.com, gapfactory.com, oldnavy.com, bananarepublic.com, brfactory.com and, athleta.com.
• If you return merchandise originally purchased with an eGiftCard, any refund will be issued in the form of a plastic gift card issued by DCS which may be used at any of these stores or online.
• Any merchandise purchased with an eGiftCard is subject to the applicable store or online return policies.
• Purchases will be deducted from the amount of this eGiftCard until the value reaches zero.
• This eGiftCard may not be used or redeemed with certain promotional offers and may not be applied as payment on any account.
• You may not use an eGiftCard to purchase other eGiftCards.
• Value may not be added to this card, new card purchase required for additional value.
• Not redeemable for cash unless required by law. Restricted to use in the USA, Puerto Rico and Canada.
• Void if resold or transferred for value.
• By purchasing this eGiftCard, you agree that the laws of the State of California, without regard to principles of conflict of laws, will govern this Agreement.
• Limit 5 eGiftCards redeemable per online transaction.

1-800-OLD-NAVY. No replacement cards will be issued without original receipt.

Please use the following updating the phone number depending on brand

Gap: 1-800-GAPSTYLE

BR: 1-800-BRSTYLE

ON: 1-800-OLD-NAVY

Options: 1-866-472-2139

Athleta: 1-877-3ATHLETA