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Please carefully review the below terms and conditions prior to purchasing or redeeming an Accor Gift Card.

1. The Accor Gift Card is a stored value card (‘Card’) issued to the purchaser (‘Customer’) byAAPC Limited, trading as Accor in its capacity as the issuer and manager of the Card(‘Manager’). The Card allows the Customer to load a dollar value onto the Card (‘Card Value’) at the point of purchase of the Card.
2. The dollar value that is loaded onto the Card is a pre-payment. The Card should be looked after by the Customer like cash. It cannot be replaced if lost or stolen. No credit card, credit line, overdraft protection, or deposit account is associated with the Card.
3. Once it is loaded, the Card can then be used by the Customer or any person in possessionof the Card (‘Holder’) for future purchases of various goods and services, including accommodation (‘Services’), provided by hotels owned or managed by the Manager or arelated body corporate and other hotels which are privately owned and have a marketing,management or franchise contract with the Manager or its related body corporate (‘each aService Provider’). The dollar value of the Card cannot be redeemed or refunded for cash, nor can it be used to purchase another Card.
4. The Card can be used to redeem the Card Value principally towards pre-booked accommodation at publicly available rates (excluding Accor Plus ‘Red Hot Room’ rates, Accor Vacation Club rates, or with contracted, negotiated, or third-party online rates). Any available remaining balance on the Card can then be used towards payment or part-payment of the Holder’s room account, including in-house restaurant dining, or other incidental food and beverage charges, however, no change will be given for the unused balance of the Card.
5. Gift Cards purchased from April 1st, 2018 onward, expire 3 years after the date on which it is issued or activated by the Manager; in line with the Fair Trading Act 1987(NSW) and theCompetition and Consumer Act 2010(Cth) Sch 2 (‘Australian Consumer Law’). Gift C before April 1st, 2018 is not subject to the Fair Trading Act 1987(NSW) and theCompetition and Consumer Act 2010(Cth) Sch 2 (‘Australian Consumer Law’) and is valid for 12 months from the date of purchase, as outlined on the back of your Accor Gift Card. Any unused value remaining on the Card on its expiry is not refundable.
6. For Full Terms and Conditions, please click here - https://terms.accor.com.au/giftcards/